After Service

Smart Home connection provides after-sales service for customers to report repairs / report problems in use or can check various warranties easily via

Frequently Asked Question (FAQ)

1.What is Zigbee?
Zigbee wireless technology developed better than Bluetooth,WiFi and Z-Wave in terms of wireless networking by working is more flexible than the above, Such as signal strength, WiFi coverage and the most energy-efficient use of wireless technology.

2.What is Inwall switch relay?
Inwall switch relay is a device that controls the on-off switch of various lights in the house through an application.

3.What is AllOne Pro Smart Hub?
AllOne Pro RF Smart Hub is a smart device used to control electrical devices with remotes such as air conditioners, TV, etc.

4.Inwall Switch Relay, what should I do?
Must check the point where the relay will be installed. Minihub signals can be sent to or not.If not the customer must install the Minihub device to cover the area of use.

5.To install the device Does it have to be drilled, hammered, or any other method that produces sound?
Usually there is no drilling and pounding. Except in the case that the area at the work site has limited space to really install only.

6.Want to install equipment but still do not have internet at home can do it?
Can't do ,Because our devices must be connected via the Internet and Order through the Internet only.

7.AllOne Pro RF Smart Hub Set the number of devices to connect?
There is no limit on the number of devices to connect to AllOne Pro Smart Hub.

8.Want to install a Smart Home, Smart Building or Smart Hotel system?
You can contact via various channels of Smart Home Connection.
Contact
Call Center Service : 097 - 1246242
Facebook : Smart Home Connection
Line : @smartconnect